This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Cart 0

No more products available for purchase

Products
Pair with
Subtotal Free
Discount codes are calculated at checkout

VEEL GESTELDE VRAGEN (FAQ)

FREQUENTLY ASKED QUESTIONS (FAQ)

What is the delivery time? +

If your order is received before 1:00 PM (GMT/BST), it will be processed the same day.
Processing time: 1–3 days (Mon–Sat)
Delivery time: 3–8 days (Mon–Sat)

At Coralverde, we are committed to sustainability and reducing our environmental impact. We bundle orders and ship them once a certain volume is reached to minimize unnecessary emissions.

What are your return conditions? +

You have the right to return your order within 30 days of receipt, without giving a reason.
Return shipping costs are the responsibility of the customer.

To start a return, please contact us at klantenservice@coralverde.nl
Refunds will be processed within 7 days of receipt of the returned item, provided it is in perfect condition.

Can I cancel my order? +

We reserve the right to approve or refuse any order, even after confirmation.
Orders that have already been packed or shipped cannot be cancelled.

What happens if I receive the wrong product? +

If you receive an incorrect, missing, or defective item, please contact us within 7 days of delivery with your order number, photos of the item, and a brief description of the problem.
We will resolve the issue as quickly as possible.

Is my online order safe? +

Yes. All payments are processed through a secure SSL-encrypted platform.
Your card details are never stored on our servers.

What are the shipping costs? +

Standard shipping is currently free.

Where is my package? +

You will receive a tracking email as soon as your order is handed over to the carrier.
If your order is shipped in multiple packages, you will receive a tracking number for each shipment.

Why doesn't my tracking number work? +

It can take 1-2 business days for the carrier to update the tracking information.

Can I exchange an item? +

Exchanges are not possible.
If you want a different size or color, please return the item and place a new order.

I entered the wrong delivery address. What should I do? +

Please contact us immediately at Support@coralverde.co.uk We will do our best to update your order before it is shipped.