This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from https://coralverde.co.uk/ (the "Website").

Controller details Company name: (bedrijfsnaam) Registration number: (KVK nummer) VAT: (BTW nummer) Email: support@coralverde.co.uk Phone: (telefoonnummer) Address: (adres) Support hours: Monday to Friday, 09:00 to 17:00

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our Website.

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. We recommend that you review this page regularly.

1. Information we collect We may collect and process the following categories of personal data:

Name Residential and delivery address Email address Mobile phone number Payment and transaction information (processed securely via our payment provider) Order history and communication with our customer service Technical data such as IP address, browser type, device information and usage data (via cookies and similar technologies)

2. How we use your information We use your personal data for the following purposes:

To process and deliver your orders, including payment, shipping and returns To provide customer service and handle questions, complaints or disputes To send important service messages about your order or changes to our terms and policies To improve and protect our Website (fraud prevention, security and analytics) To request optional feedback and reviews about our products and services To send marketing communications (only where permitted by law and, where needed, with your consent)

Where we rely on your consent, for example for certain types of marketing, you can withdraw that consent at any time by contacting us or using the unsubscribe link in our emails.

3. Legal bases for processing We process your personal data only where we have a lawful basis to do so, including:

Performance of a contract, to process your order and provide our services Compliance with legal obligations, for example tax and accounting rules Our legitimate interests, for example to prevent fraud and improve our Website and customer experience Your consent, for example for certain marketing and cookies where required

4. How we share your information We do not sell your personal data. We may share your personal data with:

Payment service providers, banks and financial institutions that process your payments Shipping and logistics partners to deliver your orders IT and hosting providers that support our Website and systems Analytics and marketing service providers, for example tools for statistics, advertising and email marketing

These third parties may only process your data on our instructions and are required to keep your information secure and confidential.

We may also disclose your information if required to do so by law, court order or regulatory authority, or in connection with a merger, acquisition or sale of part of our business.

5. Retention of your information We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

Order and payment data are kept for as long as required by tax and accounting laws. Customer service communications are kept for a reasonable period to handle your request and improve our services. Marketing data is kept until you withdraw your consent or object to receiving marketing.

When we no longer need your data, we will delete or anonymise it.

6. Your rights Under applicable data protection laws, including the GDPR and UK GDPR, you may have the right to:

Access the personal data we hold about you Correct inaccurate or incomplete data Request deletion of your data where there is no legal reason for us to continue processing it Restrict or object to certain types of processing Receive your data in a portable format and transmit it to another controller (data portability) Withdraw your consent where processing is based on consent Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@coralverde.co.uk. We will respond in accordance with applicable law.

You can opt out of direct marketing at any time by using the unsubscribe link in our emails or by emailing us at support@coralverde.co.uk.

7. Cookies We use cookies and similar technologies to run our Website, analyse traffic and, where permitted, personalise content and ads. For more information on the types of cookies we use and how you can manage your preferences, please see our Cookie Policy.

8. Security We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Contact and data protection contact If you have any questions or concerns about this Privacy Policy or how we handle your personal data, you can contact us at:

Email: support@coralverde.co.uk Phone: (telefoonnummer) Address: (adres)